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For TV Adapters using the XR2 remote – press the xfinity button, highlight Audio Preferences, then press OK to change the language preference. An SAP, MTS, Stereo/SAP, or Stereo setting in the device's on-screen guide or menu selection. An SAP or MTS toggle switch on the TV, VCR, etc. For SAP or MTS, change the setting to Off or …Tek. Go into Audio Settings on the box and click the option to reset SAP settings to default. This should clear everything back to English. Alternatively, press the down arrow on your remote during the offending program. The SAP icon is below the play bar. Arrow over to it and press OK to change it.To use Audio Language Resetto go back to the default track: 1. Press the xfinitybutton on your remote. 2. Highlight Settings (the gear icon) and press OKon your remote. 3. You can get to Audio Language (SAP) Reset from Device Settings > Audio, Language, or Accessibility Settings. Highlight … See more4. Check SAP or MTS setting: If the audio dropouts occur on some channels, check if the SAP or MTS setting is turned on. If yes, turn it off or set it to the normal mode.Motorola devices. Go to Settings > Network & Internet > Mobile Network > Roaming. Toggle on/off to enable/disable roaming service for data. Visit device support for detailed instructions on how to manage the international settings for all other devices.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Disable Incoming Calls. You cannot deactivate Voice2Go for the primary user; however, you can disable incoming calls to the Xfinity Connect app: Press the Menu icon at top left and select Settings. Select Call Preferences and then Call Forwarding. Select your phone line if prompted. Select XFINITY Connect Mobile App and toggle the on/off switch ...The Xfinity web remote works with any browser on a computer, tablet, or smart phone. This allows the user to simply type in voice commands after selecting the microphone icon on the screen. The Xfinity web remote is also compatible with screen readers, eye tracking software, and sip and puff (SnP) devices. The Xfinity web remote will also work ...To Turn It On or Off. Some models provide an MTS, SAP, or AUDIO button on the supplied remote control. For other TVs, you can turn it on or off from the TV menu. Generally, the SAP setting is in the Settings menu under Audio or Closed Caption. Consult the instruction manual of the TV for model-specific information about the operation of the SAP ...Verify/disable the SAP/MTS switch for the TV, DVD, VCR or other connected device. Locate the device's SAP or MTS setting. This could be: A button on the device's remote (not the universal remote). An SAP, …Having this setting enabled can help resolve the audio issue you are facing with your Xfinity Stream app. To check the SAP setting on your device, try: Look for an SAP button on your device's remote if it is available. If you cannot find this button, try looking for a language button on your remote. You can also open Settings and go to Audio ...Step 3. Select the "SAP" option (it may also be labeled "MS"). Change the setting from "On" to "Off." You might instead have to select "Stereo" or "Mono" from a list of sound options, one of which will be SAP. Advertisement.Power: Turn your TV on and off Volume: Make your TV louder or softer Voice control: Search across your apps and control your TV with just your voice - just press and hold the button, say a command, then release it Mute: Turn your TV sound on and off Settings: Press once to open the Settings menu, or press twice to access your accessibility ...My SAP had options for Spanish and English and it was correctly set to English. Still broken. the UI (user interface) can be confusing. hit the Xfinity button on the remote >> gear (settings) >> Device Settings >> Audio >> audio language (SAP) reset and reset. that is the only way to turn off the SAP at the moment.

Choose Audio Mode. To access Device Settings : Press the xfinity button on your remote. Highlight Settings (the gear icon) and press OK on your remote. Highlight Device Settings and press OK on your remote. Use the down arrow on your remote to highlight Audio and press OK. HDMI Audio Output (Stereo or Auto Detect) Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.When you're done using Voice Guidance, simply tap the B key on your remote to open the Accessibility Settings screen again. Tap B again to reopen the On/Off menu. (You can also get here at any time just by holding down the voice control button and saying "Voice Guidance.") Press OK to turn Voice Guidance off. 0.Uncategorized. How to Turn Off Comcast's SAP On The Remote Control Press the "Settings/Menu" button to open the Quick Settings menu screen. Scroll down to and select "SAP" with the arrow keys, then press "OK/SEL.". Select the "Disable" option with the down-arrow key, and save the setting with "OK/SEL.".In this video I show you how to turn on and off the closed caption on the Xfinity Flex TV box. I show you step by how to access the accessibility settings me...

Below are the step-by-step instructions to enable or disable this feature: Press MENU on your remote to open the main screen. Scroll up or down and select Settings , and press OK. Select Accessibility, and press OK. Select Voice Guide , and press OK. Select ON to enable or OFF to disable the text-to-speech feature.1.1K Messages. @user_jbd0jq - Our Digital Care Team can help get this issue resolved. Can you please click the Direct Message icon at the top right of the page, click on the pen and pad icon, enter Xfinity Support in the "To" section of the chat, and provide us with your first/last name and full address, so we may further assist you with …Customer: Turn off sap on lg tv Technician's Assistant: Can you see a light on the edge of your LG TV? If so, is it solid or blinking? Customer: my tv is on with x infinity should I turn if off Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)? Customer: Power is hard to reach Technician's ……

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. To enable audio description with an Xfinity Remote, including an. Possible cause: Hello, How does one turn off the wireless radios in the device? I do not want netwo.